- General Dynamics Information Technology (Fairfax, VA)
- …some of the world's most complex technical challenges. The **Navy Enterprise Service Desk (NESD)** program is seeking **Advisor** level **Remedy/Helix ... Secret **Public Trust/Other Required:** None **Job Family:** Software Development **Skills:** BMC Helix, BMC Remedy,ITSM **Certifications:** CompTIA - Security+ -… more
- Carle (Urbana, IL)
- Pt Access Rep Outpt 1 - BMC Pt Access + Department: Patient Access - BMC_10_36 + Entity: Bloomington-Normal Service Area + Job Category: Clerical/Admin + ... as needed. + Understands computer applications common to the desk areas. + Receives all incoming telephone calls. +...in a prompt and friendly manner. + Demonstrates customer service excellence in accordance to Carle policy. + Adheres… more
- Cognosante (Mclean, VA)
- …Specialist Certifications + Certified Application Developer + Experience in other ITSM systems, such as BMC Remedy, CA Service Desk , or HP Service ... including Incident Management, Problem Management, Change Management, Release Management, and/or Service Desk . + Experience dealing with technical end-users in… more
- Koniag Government Services (Rockville, MD)
- …Kadiak, a Koniag Government Services company, is looking for an exceptional HQ IT Service Desk Task Lead to support our government client in Rockville, MD. ... and more. **Position Overview:** Seeking a qualified HQ IT Service Desk Task Lead with experience managing...able to work on-site. Recent experience with ServiceNow or BMC Remedy. **Responsibilities:** The most successful candidate must be… more
- NuAxis Innovations (Reston, VA)
- …Resource application support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience ... **Call Center Analyst - HR Desk ** Location **Reston, VA** \# of openings **1**...effective communication strategies + Enterprise ticketing application experience - BMC Remedy Service Management experience preferred +… more
- General Dynamics Information Technology (Arlington, VA)
- …and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support, and IT training. **HOW OUR SENIOR CHANGE ... Trust/Other Required:** None **Job Family:** Business Process Analysis **Skills:** BMC Helix,Change Management,IT Service Management Tools **Certifications:**… more
- CACI International (Rome, NY)
- …products and/or infrastructure components. + Communicates promptly on progress. + Engages other service desk resources or appropriate service resources to ... patterns of problems. + Provide statistics for the weekly Service Desk report on call trends. **More...laptops, and common Windows applications. + Familiarity with IT service management tools such as BMC Remedy/Microsoft… more
- Insight Global (Louisville, KY)
- Job Description An employer is looking for an IT Help Desk individual to report out of our corporate headquarters in Louisville, KY. This individual will work ... directly in BMC Track-it as a ticketing system to ensure we...able to provide our internal employees with quality IT service that ensures resolutions in a timely manner. Primary… more
- Koniag Government Services (Washington, DC)
- …Responsibilities & Duties may include, but are not limited to:** + Coordinate with IT service center and/or EL1 Service Desk + Execute EL2 Service ... Directory management + Experience with the use of IT Service Management (ITSM) tools, including BMC Remedy...of IT Service Management (ITSM) tools, including BMC Remedy or ServiceNow + Knowledge of Microsoft Server… more
- Houston Methodist (Houston, TX)
- …actively monitoring and evaluating the needs of our IT systems. + Partners with service desk to validate normal operational trends are within expected metrics. + ... + Experience using a standard technical ticketing system; such as Remedy, BMC , Service Now, Heat etc. **LICENSES AND CERTIFICATIONS - REQUIRED** + CompTIA A+… more
- General Dynamics Information Technology (Quantico, VA)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** BMC Remedy Ticketing System,IT Help Desk ,Technical Support ... to join their program in **Quantico, VA** . The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve… more
- General Dynamics Information Technology (New Orleans, LA)
- …to make a personal impact as a **Technical Editor** supporting the **Navy Enterprise Service Desk (NESD)** . GDIT is your place to make meaningful contributions ... applications and hardware according to ticketing priority and procedures for BMC Helix **REQUIRED QUALIFICATIONS:** + **Education** : Bachelor's degree in English,… more