- Capgemini (Charlotte, NC)
- IVR Engineer **Title:** Java Fullstack Developer **Location:** Charlotte, NC **Responsibilities** + Must have experience in NodeJS, NPM, and React is required. + ... 5 years of experience with Agile Scrum methodology is essential. + 3 years of experience with API and Service Orchestration is necessary. + 1 year of experience in Microservice development is required. + 2 years of experience with unit testing frameworks is… more
- City National Bank (New York, NY)
- **SENIOR FULL STACK ENGINEER ** **WHAT IS THE OPPORTUNITY?** As a member of the Digital Technologies Group, the Full Stack Senior Engineer is responsible for ... members across many projects and departmental boundaries. The Full Stack Senior Engineer is an advanced senior professional with wide ranging experience who uses… more
- Concentrix (Columbus, OH)
- Job Title: Senior Sales Engineer , Cloud Contact Center Solutions Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. ... with you. Within our Software Solutions team, you will innovate and engineer cutting-edge technologies to transform the future of customer experience (CX) and… more
- Enterprise Mobility (St. Louis, MO)
- …line of Enterprise Mobility, is excited to announce the opening of an Engineer 2, Systems (Unified Communications) in our IT Department! Enterprise Fleet Management ... time off, great discounts, and organizational growth potential. **Responsibilities** As an Engineer 2 on the Unified Communications (UC) team, you will be… more
- Elevance Health (Richmond, VA)
- ** Engineer III** **Location:** This position will work a hybrid model (remote and office). Ideal candidates will live within 50 miles of the following PulsePoint ... Monday to Friday, 8:00 am to 5:00 pm The ** Engineer III** will perform detailed design, development, testing support,...support, and facilitate the production rollout of Contact Center IVR and routing applications, and migrate to Cloud platform… more
- TEKsystems (Camas, WA)
- …to our Technology team. The Opportunity: As a Sr. Operations Contact Center Engineer , you will be part of the Enterprise Contact Center Operations teams responsible ... include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR , Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones,… more
- TEKsystems (Plano, TX)
- …technologists to our Technology team. The Opportunity: As a Operations Contact Center Engineer , you will be part of the Enterprise Contact Center Operations teams ... include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR , Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones,… more
- TEKsystems (Plano, TX)
- The Opportunity: As a Expert Operations Contact Center Engineer , you will be part of the Enterprise Contact Center Operations teams responsible for ensuring the ... include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR , Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones,… more
- Pacificorp (Portland, OR)
- Senior Voice Systems Engineer - (Portland, OR / Salt Lake City, UT) #106023 **Date:** May 9, 2024 **Location:** PORTLAND, OR, US, 97232 **Company:** PacifiCorp ... needs. + Responsible for design, staging, configuration, implementation, and support of IVR /ACD scripts + Serve as the company's top subject matter expert for… more
- MUFG (Tampa, FL)
- …team will provide more details. **Job Summary** As a Service Desk Automation Engineer , you will focus on improving all Service Desk processes and tools through ... teams, product owners, and security teams to succeed. The Service Desk Automation Engineer , will enjoy and thrive on solving complex problems through automation &… more
- Concentrix (Columbus, OH)
- Job Title: Lead Network Engineer Job Description Your Journey at Concentrix + Webhelp Starts Here: At Concentrix + Webhelp, our mission is to be the greatest ... Group Manager, on our Global team, the Sr. Network Engineer will have 7-10 years of experience in enterprise...engineers. Will also collaborate with other teams to design IVR and Telecom solutions and troubleshoot complex routing issues… more
- Navient (Columbus, OH)
- …to thousands of scholarships to help students pay less. **The Contact Center Engineer position will report to the Director, Customer Experience.** **As the Contact ... Center Engineer , you will:** + Oversee the configuration and customization...to self-serve through self-help portals or interactive voice response ( IVR ) systems. + Implement process changes and automation to… more
- Insight Global (Fort Lauderdale, FL)
- Job Description Our client is currently in search of a Cloud Engineer with expertise in AWS Connect to join their dynamic team. While their preference is for this ... . Skills and Requirements -5+ years of experience as a Cloud Engineer -Minimum of 2+ years of hands-on experience creating Amazon Connect call… more
- HonorHealth (Scottsdale, AZ)
- …communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary Network Engineer I position serves as a resource for issues related to ... maintenance, upgrades, monitoring, and troubleshooting of networking services. Network Engineer I position demonstrates skill in exercising initiative, judgment, and… more
- Leidos (Baltimore, MD)
- **Description** Leidos is seeking a **Senior AWS Connect Engineer /Developer** to be part of the mission solution and help lead SSA's Digital Modernization Strategy. ... strong candidate with _these key required skills_ : The Senior AWS Connect Engineer /Developer Lead will serve as a Senior Architect/Developer for the AWS Connect… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a highly skilled Software Engineer to join our dynamic team and support design & development of our next-generation ... Risk & Fraud management, funding, settlement, reconciliation, reporting, case management, IVR , Point of Sale (POS) configuration & device integration. + Good… more
- Wells Fargo (North Brunswick, NJ)
- **About this role:** Wells Fargo is seeking a highly skilled Lead Software Engineer to join our dynamic Consumer Technology team and support design & development of ... Risk & Fraud management, funding, settlement, reconciliation, reporting, case management, IVR , Point of Sale (POS) configuration & device integration. + Demonstrated… more
- Wells Fargo (Chandler, AZ)
- **About this role:** Wells Fargo is seeking a highly skilled **Senior Software Engineer ** to join our dynamic team and support design & development of our ... Risk & Fraud management, funding, settlement, reconciliation, reporting, case management, IVR , Point of Sale (POS) configuration & device integration. + Demonstrated… more
- Spectrum (Charlotte, NC)
- TITLE:Lead DevOps Engineer LOCATION:Charlotte, NC JOB SUMMARY:Work as part of a team responsible for the complex technical support for Charter's internal and ... Tier 3 complex application support; performing Avaya engineering, including IVR and advanced routing; creating and maintaining complex telecommunications data… more
- USAA (Tampa, FL)
- …of what makes us so special! **The Opportunity** As a dedicated **Analytics Engineer Mid-Level** , you will analyze sophisticated business problems and issues using ... + Experience utilizing Enterprise data assets like call data, digital data, IVR , C3i, chat, survey, Member data. + Experience capturing requirements to build… more