- Resolution Technologies, Inc. (Dunwoody, GA)
- Contact Center Portfolio Consultant Career Opportunity This is an exciting consulting career opportunity with our client who is a global leader in the field of ... Contact Center solutions and platforms that is...Contact Center solutions and platforms that is focused on owning...operations experience to be positioned to lead customers through Contact Center and CCaaS Digital transformationsAs a… more
- Fortune 500 (Boston, MA)
- Client: Fortune 500 Job Title: Contact Center Representative (Bilingual - Spanish) Location: Boston, MA (Remote, only 1 day a month in office) Duration: 07 ... Months (Extension Possible) Schedule: Mon - Fri; 08:45 AM - 05:00 PM EST Pay Rate: $19.51/hr on W2 more
- Tech Providers Inc (Lake Mary, FL)
- Contact Center Tech Rep I100% Remote5 month contractPosition Duties Include: Technically competent candidates will be trained to understand and use the ... Impact to the Customer Proficient in Microsoft Operating Systems and Applications, Hardware/Software Support Previous Help Desk/Call Center Experience Beneficial more
- TTEC (Irvine, CA)
- …with TTEC's award-winning employment experience. As a Customer Service Representative - Retail or Contact Center working onsite in Irvine, CA, you'll be a part ... their issuesWhat You Bring to the Role6 months or more of call center experienceHigh school diploma or equivalentRecognize, apply and explain your product or service… more
- FastTek Global (Warren, MI)
- …About the Customer Experience Global Command Center : . The Global Command Center oversees and monitors contact center and system performance for ... performs a mission critical role in the daily operation of the contact center network and is responsible globally for enterprise service and customer experience… more
- FastTek Global (Warren, MI)
- …the General Motors Customer Experience Global Command Center : The Global Command Center oversees and monitors contact center and system performance for ... performs a mission critical role in the daily operation of the contact center network and is responsible globally for enterprise service and customer experience… more
- Fidelity TalentSource LLC (Westlake, TX)
- …Description: Designs, develops, and maintains chat and email applications using Genesys Contact Center Suite of Applications, Java, Spring, and Amazon Web ... (or closely related occupation) developing chat and email applications for a Financial Contact Center using Genesys Contact Center Suite of Applications.… more
- Automated Health Systems (Baltimore, MD)
- …for leadership of call center staff supporting a state-wide customer service and contact center . Available shifts from 8 AM to 6 PM, Monday through Friday. ... Open House. We have openings for the following positions: Call Center Supervisors, Help Desk Technicians, Human Resources Staff, Administrative Assistant, Call… more
- ConsultNet (Valencia, CA)
- …Successful candidate will be responsible for supervising training team. Establishing a contact center training and development strategic plan which supports the ... contact center 's strategic plan and the company's mission and priorities. Work closely with internal stakeholders and analyze contact center results to… more
- CHRISTUS Health (Alexandria, LA)
- …Responsibilities: Exhibits excellent customer service skills, including telephone and personal contact with all CHRISTUS Transfer Center groups (ie physicians, ... Description Summary: The Registered Nurse Transfer Center is responsible for evaluating, coordinating, processing, screening, and documentation of patient transfers… more
- Percepta (Dearborn, MI)
- …or a related field, or 8 yeas equivalent experience.*6 years' (recent) in a BPO contact center with at least 3 of those years in Operational Leadership ... roles.*Proven experience in solutioning for contact center customer experiences to include direction on how available technologies and tools will be leveraged.*4… more
- Percepta (Remote, OR)
- …business, economics, marketing, or a related field. * 8 years' (recent) in a BPO contact center with at least 5 of those years in Operational Leadership roles. ... * Proven experience in solutioning for contact center customer experiences to include direction on how available technologies and tools will be leveraged. * 5… more
- Percepta (Remote, OR)
- …in a quantitative discipline is a plus. * 12 years' (recent) in a BPO contact center with at least 8 of those years in Operational Leadership roles. * Proven ... experience in leading a contact center solutioning team. * 5 years' managing large scale projects, Project Management certifications preferred. * Proven… more
- Percepta (Remote, OR)
- …at client and industry workshops, positioning Percepta as a leader in EV contact center support. Document workshop / event learnings, provide recommendations for ... of combined operations, business process, project management, and experience in the contact center outsourcing industry. * Proven experience providing EV support… more
- Percepta (Dearborn, MI)
- …division of the Marketing and Communications Center (MCC), which is the primary contact center for North America Ford and Lincoln Mercury dealers on Contest ... with Smart VINCENT. In addition, The Vehicle Order Processing Center (VOPC) provides support to all North American Ford...TO INCLUDE] About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a… more
- West Technology Group, LLC (Atlanta, GA)
- …(CX) outcomes leveraging digital messaging, personalized and predictive self-service and cloud contact center infrastructure solutions. As we push the boundaries ... industry and you have a proven track record in customer experience and contact center technology solution sales, we would love to hear from you! Essential… more
- Fidelity TalentSource LLC (Westlake, TX)
- …automation landscape. This role will be part of a dynamic Scrum team within Fidelity's Contact Center & Data Excellence division. This is a hybrid role based in ... within the Workplace Investing (WI) - Quality Engineering organization, you will support Contact Center desktop applications focused on UI and API capabilities… more
- Medline Industries LP (Northfield, IL)
- …Technology, or a related field is highly preferred. 5+ years of experience in contact center technology, with a proven track record of delivering successful ... technology initiatives. Knowledge of contact center operations and customer service principles. Strong knowledge of contact center technologies,… more
- Broadcast Music, Inc. (Nashville, TN)
- …Minimum 1 year experience in customer service, sales and/or collections required. Contact center experience preferred. SKILLS AND ABILITIES Which may be ... team player who excels at building relationships with customers and colleagues. Contact center knowledge and best practices including customer relationship… more
- Abbtech Professional Resources (Albuquerque, NM)
- …specialist, loss mitigation specialist) plus an additional year of customer service or contact center experience Ability to obtain a Public Trust Security ... onsite (subject to change based on customer needs) ?Desired Qualifications: Contact Center experience (Omnichannel) Bilingual (Spanish/English), verbal and… more
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