- American Express Global Business Travel (Columbus, OH)
- …**What You Will Do:** + End-to-end Ownership: Own and take responsibility for the Agent Insights manifest to drive performance insights and improvement plans ... + Knowledge: Become an expert; be curious and engage business partners to learn about what drives Agent...+ Leadership: Take ownership to lead all aspects of Agent Insights and Performance Management while mentoring… more
- Walmart (Groveport, OH)
- …Strategic Thinking * Adopts a holistic perspective that considers data, analytics, customer insights , and different parts of the business when making plans and ... Position Summary What you'll do Implements the business plan for assigned area of responsibility by...stakeholders in order to develop action plans to improve agent service levels. Supervises and develops associates and leaders… more
- HomeSafe Alliance (Columbus, OH)
- …to inform business decisions. In addition to developing and delivering agent , team, and site-level reports/dashboards. They will also work with business ... Analyst (Power BI) **HomeSafe Alliance** is the single global household goods movement manager of over 300,000 Military Household Goods moves per year for USTRANSCOM… more
- Verint Systems, Inc. (Columbus, OH)
- …Analyst is responsible for survey design, data evaluation, and development of in-depth insights tied to client business challenges. The Client Analyst works ... closely with clients to understand their business goals and identify data and research requirements for... practices. **Principal Duties and Essential Responsibilities:** + Create insights (CXSA, Hybrid, Scorecard, Agent Level Reporting,… more
- Avanade Inc. (Columbus, OH)
- …Practice, you'll leverage a client-centric approach to translate our client's business strategy into solutions and services that lead to successful, impactful ... you'll do As a Solution Architect for Copilot Studio (formerly Power Virtual Agent ), you'll be responsible for the design and development of conversational AI and… more